Refund policy
Returns & Exchanges
We hope you love your Briar Lune pajamas. If for any reason you are not completely satisfied, we accept returns within 30 days of delivery.
To be eligible for a return, items must be unworn, unwashed, and in their original condition with tags attached.
Return Shipping:
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Customers are responsible for return shipping costs, unless the item arrives damaged or incorrect.
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We will provide a prepaid return label upon request, and the shipping cost will be deducted from your refund (unless the return is due to our error).
Refunds:
Once your return is received and inspected at our fulfillment center, your refund will be processed back to your original payment method within 5–10 business days.
How to Start a Return:
Please email us at hi@briarlune.com with your order number and reason for return. We will send you return instructions and a label.
Summer Cleanout Sale Policy
All items purchased during our Summer Cleanout Sale are considered final sale.
Due to the deeply discounted nature of this event:
- No returns
- No exchanges
- No refunds
Please review sizing information carefully before placing your order. If you have any questions prior to purchasing, please contact us at hello@briarlune.com and we'll be happy to help.